CrowdSound - Listen to your Customers

Gather social feedback without sending your users away.
CrowdSound is a social feedback tool; your customers can make and vote on suggestions and you can respond back to them, starting a real dialogue. But with CrowdSound, the users never have to leave your site. Our customizable widget embeds directly into your web site, providing a full set of feedback tools without making them sign up for yet another account or navigate away from where you want them to be.

Customized to fit your brand and needs.
CrowdSound provides a simple intuitive interface for creating custom color schemes to match your company’s branding and website. In just a few short clicks you’ll be able to completely change the look of the CrowdSound widget and easily embed it on your page. You can also customize the ‘Buckets’ that suggestions are categorized into. Don’t like the defaults? Change them! If your site does not require a widget, then you can use our hosted site option.

Organize your users’ ideas.
CrowdSound allows you to give your customers categories for suggestions. Is it a bug? A feature request? Get greater specificity and organization by using CrowdSound’s tools and management interface. Account-specific issue? CrowdSound allows for suggestions to be marked as ‘private’, allowing a customer to submit a suggestion that can only be seen by your company, and also allowing you to take offline sensitive suggestions that may otherwise be visible to your competitors. CrowdSound also has a moderated mode, where every suggestion submitted by a widget user is not published on the widget until you review it.

Manage suggestions on the go with CrowdSound’s iPhone interface.
CrowdSound provides a full-featured iPhone interface, allowing you to manage and respond to suggestions wherever you are. Keep track of what your customers want whether you’re at the office or miles off-site.

Visit CrowdSound.com